Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a reservation, or contact us for support.

Personal Information

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely by third-party providers)
• Gaming preferences and activity data
• Communication preferences

Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Gaming session data and performance metrics

2. How We Use Your Information

We use the information we collect to:

• Process reservations and provide hotel services
• Manage your membership account and benefits
• Personalize your gaming experience
• Send you updates about our services and promotions
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• Service providers who assist us in operating our business
• Payment processors for secure transaction processing
• Legal authorities when required by law
• Business partners for joint marketing efforts (with your consent)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Employee training on data protection

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Opt-out of marketing communications
• Data portability

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information about our use of cookies.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. International Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: